Top 100
South Shore Marine has recently been ranked 37th in the Boating Industry Magazine Top 100 Dealers of North America. The top 100 ranking is indicative of their commitment to high quality, great customer service, satisfied customers - and employees, along with best practices and procedures. This ranking is the highest of only 2 dealers based in Ohio, and one of the only a few selected on the Great Lakes.
The Top 100 program has truly “raised the bar” for standards within the industry. With over 5,000 boat dealers across the North America, and over 450 applying for the coveted Top 100, we are most grateful to our employees and loyal customers for making this accomplishment a reality. What’s most meaningful about the Top 100 Dealers award is that the criteria for recognition is mostly about how the business operates, not just size and volume.
Per Matt Gruhn, Editor-in-chief, “…the Top 100 is based much more on qualitative data than quantitative.” “The focus is on how professional the dealers run their operations and the processes and practices that deliver the boating lifestyle to consumers.”
Owner, Tom Mack states “Our employees are dedicated to the efforts of making sure customer satisfaction is number one, without their efforts these awards would not be possible. South Shore Marine has consistently strived to improve, seeking opportunities to enhance a customer’s boating experience. Our goal is to help our customers maximize the enjoyment of their valuable free time spent on the water. We want their boating to be simple, fun, and as “trouble-free” as possible and we try to make each new boat fit its owner!”
South Shore Marine has recently been ranked 37th in the Boating Industry Magazine Top 100 Dealers of North America. The top 100 ranking is indicative of their commitment to high quality, great customer service, satisfied customers - and employees, along with best practices and procedures. This ranking is the highest of only 2 dealers based in Ohio, and one of the only a few selected on the Great Lakes.
The Top 100 program has truly “raised the bar” for standards within the industry. With over 5,000 boat dealers across the North America, and over 450 applying for the coveted Top 100, we are most grateful to our employees and loyal customers for making this accomplishment a reality. What’s most meaningful about the Top 100 Dealers award is that the criteria for recognition is mostly about how the business operates, not just size and volume.
Per Matt Gruhn, Editor-in-chief, “…the Top 100 is based much more on qualitative data than quantitative.” “The focus is on how professional the dealers run their operations and the processes and practices that deliver the boating lifestyle to consumers.”
Owner, Tom Mack states “Our employees are dedicated to the efforts of making sure customer satisfaction is number one, without their efforts these awards would not be possible. South Shore Marine has consistently strived to improve, seeking opportunities to enhance a customer’s boating experience. Our goal is to help our customers maximize the enjoyment of their valuable free time spent on the water. We want their boating to be simple, fun, and as “trouble-free” as possible and we try to make each new boat fit its owner!”